What's it gonna take!

My neighbor's dog went ballistic a couple of weekends ago and damn near knocked our fence down trying to get to our dog. So at this point, we have a slat in the neighbor's yard that is, for the most part, holding that portion of fence up. Now I'll be the first to admit, the fence was already on shaky ground. It obviously is the original fence from when the house was built 14 years ago. Anyway, I called a local company to come and give me an estimate on the fence. This was Monday (a week and a half ago). When I called the guy on Monday, he stated that he would probably be able to make it out sometime before Friday. Gee, don't kill yourself getting over here, it's not like I have a vicious dog trying to eat my dog on a daily basis or anything! Friday came and around 4pm I called the company and was like, "Hello?!? Is anyone actually planning to come and give me a quote?" I got the run around, "it was one of those weeks, out of town, blah, blah, blah... but we'll have someone out there first thing Monday morning!" Again, thanks for going out of your way to help me in this situation where dogs are trying to kill each other constantly. Monday morning comes and goes, no estimate. Finally late, and I mean late Monday afternoon the guy shows up WITHOUT HIS MEASURING WHEEL!!! So he tells me he will eyeball it, but it will be a really rough estimate. What's the damn point?? You have someone come out to give you an estimate so you can make an educated decision, right? Well if the estimate is iffy, how can I make that judgement call? So anyway, he said he'd email that info to me first thing Tues. morning. Well, it's Wednesday morning and I have yet to see a thing from him. I'm pretty sure I'm gonna call and tell them to piss off.

I'm just really bummed because this was the only company that was willing to set the posts and hang the gate, but allow us to hang the boards, you know, save a little green. Well it's pretty obvious that they are just SO bombarded with work that my piddly little job isn't worth their time. It would be nice if they would just say so instead of wasting my damn time! I guess I shouldn't be surprised, I see it everyday. The lack of customer service and workmanship that USED to be present in our country. It's really a sad thing. I remember a time in my life when the majority of business owners, especially locally owned Mom and Pop shops took real pride in their work and truly wanted to give good service and product. But that really seems to be the exception and not the rule these days. So, I plan to call them this morning, tell them to just never mind. I'll find someone else to come out and hopefully I won't get screwed by the next place I call. I tell you, it's a crapshoot these days! Why do you think we did most of the remodeling ourselves!